Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Terms and Conditions of use which, together with our privacy policy and website disclaimer, govern advancedlife’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these Terms and Conditions of use. For the purposes of these Terms and Conditions, “Us”, “Our” and “We” refers to advancedlife and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add, or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website, then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and advancedlife’s rights and obligations to each other.

LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that advancedlife is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), advancedlife’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.

DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of advancedlife.

Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

RETURNS AND REFUNDS

advancedlife handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

Should you wish to return your photographic order, please return the photographic package in its entirety to your nearest advancedlife office within 7 days of receipt. If we are unable to resolve your complaint or further assist you, we will process a refund upon receipt of the goods purchased. Refunds will be processed promptly, and payment made by the same method that you made payment. All refunds and replacements are made at the discretion of advancedlife.

No returns, replacements or refunds can be made for personalised gift products ordered. advancedlife takes no responsibility nor will provide a refund if you change your mind about a product you have ordered or if you have made an error when designing your item or used an image that has not reproduced correctly. A preview of your design is provided online to enable you to check your order prior to purchase. If your item is damaged during delivery, please photograph the damaged item, and notify us by email within 7 days of receipt. All refunds on items damaged during delivery are made at the discretion of advancedlife.

LINKS TO OTHER WEBSITES

advancedlife may from time to time provide on its website, links to other websites, advertisements, and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between advancedlife and the owners of those websites. advancedlife takes no responsibility for any of the content found on the linked websites.

This website may contain information provided by third parties for which advancedlife accepts no responsibility whatsoever for any information, service or product provided to you directly by third parties.

DISCLAIMER

To the fullest extent permitted by law, advancedlife absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. advancedlife gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of advancedlife to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

RELIABLITY OF SERVICE

Every effort is made to keep the website running smoothly. However, advancedlife takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

JURISDICTION

This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and advancedlife that results in litigation then you must submit to the jurisdiction of the courts of NSW.

If you have any questions or concerns at any time about the use of your personal information, please contact us and we will respond within 48 hours.